Shipping policy
We are a small operation and only ship once a week from the UK to all over the world, using standard international postage services.
Sometimes, especially after COVID-19 and Brexit, things take a while to arrive.
Our usual delivery times are as follows:
UK: 5-7 days.
Europe: 7-10 days (EU is delivered duty paid, customs processing can take time).
USA/Canada: 10-18 days.
Rest of the world: 1-3 weeks.
If you've ordered something and it has taken longer than the maximum time listed above, please do get in touch and let us know so that we can look into it for you.
We offer fully 'delivered duty paid' to the European Union (no taxes or customs duties).
For other locations, customers are responsible for any taxes or customs duties due upon receipt of their order. We will not refund postage costs paid for orders outside of the UK/EU that are returned due to non-payment of taxes.